Southern Water uses Capita’s AI tool to flush customer complaints
Southern Water uses Capita’s AI tool to flush customer complaints 2025-04-11 at 12:43 By Paul Kunert Hang on, wasn’t Capita already handling things like billing, etc? Ah, AgentSuite comes to the rescue Scandal struck UK utility company Southern Water is extending a long-running managed services contract with Capita, everyone’s favorite outsourcing badass, for up to […]
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