Most cyber investigations don’t begin at the beginning. Rather, they begin at the end, after systems are locked, data is exposed, and operations have already been disrupted. The outcome is visible, but the cause is not. From there, everything becomes a process of working backward on an incomplete picture. That’s the unique puzzle that keeps Devon Ackerman, Global Services Leader of Digital Forensics and Incident Response (DFIR) firmly planted in the world of chaos every day.