Ninety percent of companies want to move toward autonomous IT operations over the next two years, with agentic AI, software that plans and carries out multi-step tasks on its own, doing the work. Yet 77 percent say their own organization hesitates to let AI make an operational decision without a human approving it. Most of those companies mean autonomy with a person at the approval step, and few have the groundwork for even that. Only … More →

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