NordVPN is facing a class-action lawsuit in the US over claims it tricked users into paying for unwanted subscriptions that are hard to cancel.

The lawsuit was filed by the law firm Wittels McInturff Palikovic and is still active. It accuses the popular VPN company of using “dark patterns” — website tricks designed to confuse users or delay cancellations. The law firm says these practices led customers to spend tens of millions of dollars they didn’t plan to.

“Nord Security traps consumers into unintended purchases with a web of deceptive online design features,” the legal filing states. It also says NordVPN used “deceptive and illegal automatic renewal practices to dupe customers into unknowingly paying for unwanted, pricey subscriptions.”

The most recent case was filed in March 2025 in New York by a man who says he was charged $119.08 for a renewed subscription without clear notice. The firm is asking for up to $50 million in damages in this case alone. Other lawsuits were filed in 2024 in California, North Carolina, and Colorado. Together, the total sought in damages could reach $100 million.

Some users also say NordVPN failed to give refunds after cancellations made within the 30-day money-back guarantee — unless they specifically requested it. At least two customers received refunds, but only after complaining or suing.

NordVPN says it did nothing wrong. In a statement to TechRadar, a company spokesperson said, “Our auto-renewal practices are clear and straightforward. We are and always have been very clear about the recurring nature of our services, and we also send charge reminders to customers with long-term recurring subscriptions.”

The company added, “Our goal is to provide our customers with services they use and enjoy every day; therefore, as a customer service matter, we may issue refunds even if customers have exceeded the 30-day money-back guarantee window. That said, two of the customers who brought lawsuits had received refunds before they sued.”

The case is ongoing, and the law firm is encouraging other NordVPN users who were charged for a subscription they didn’t want to get in touch.