PagerDuty introduced AI-generated runbooks in early access, as well as new analytics capabilities for the PagerDuty Operations Cloud. Using PagerDuty Runbook Automation from the Operations Cloud, customers replace manual procedures with automated self-service workflows, potentially saving hundreds of working days per year. With PagerDuty’s new generative AI capabilities, customers could realize hundreds of thousands of dollars in annual operational cost savings by using natural-language prompts paired with prompt-engineering automation–high quality prompts iteratively guiding users–to initiate … More →

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