Most consumers aren’t ready to let AI agents shop unsupervised
Most consumers aren’t ready to let AI agents shop unsupervised 2026-11-05 at 07:00 By Anamarija Pogorelec Customer control, account security and ease of use are influencing the adoption of AI agents that make purchases, book services and access personal information, according to Okta’s 2026 Customer Identity Trends Report. Consumers’ willingness to delegate depends on what […]
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